Delivery Information

At ProBuild, we ensure prompt and reliable delivery of your building materials across India. Here’s how our delivery process works:

  • Delivery Areas: We deliver to all major cities and towns across India. For remote areas, please contact our support team.
  • Delivery Time: Standard delivery time is between 5 to 7 business days. Expedited delivery options are available upon request.
  • Shipping Charges: Shipping charges are calculated based on the weight of the materials and the delivery location. You can see the estimated shipping cost during checkout.
  • Tracking: Once your order is shipped, you will receive a tracking number to monitor the delivery status.
  • Delivery Confirmation: Upon successful delivery, you will receive a confirmation email with details of the delivery.

Payment Information

We offer a variety of payment options to make your purchase as convenient as possible:

  • Credit/Debit Cards: We accept all major credit and debit cards including Visa, MasterCard, and American Express.
  • Bank Transfer: You can choose to pay via bank transfer. Our bank details will be provided at checkout.
  • Cash on Delivery: Available for select locations. Please confirm eligibility during checkout.
  • Online Payment Gateways: We support online payment gateways such as PayPal and Razorpay for secure transactions.
  • Invoice: You will receive an invoice via email once your payment is processed.

Contact Us

If you have any questions about delivery or payment, feel free to reach out to our support team:

Email: [email protected]

Phone: +91-33133-22848

FAQ

Frequently asked questions.

1. What types of building materials do you offer?

We offer a wide range of building materials including cement, bricks, sand, steel, tiles, and more. For a complete list of products, please visit our Products section.

2. How can I place an order?

You can place an order through our website by selecting the desired products and following the checkout process. For bulk orders or special requests, please contact our sales team.

3. Do you offer delivery services?

Yes, we offer delivery services across India. Delivery times and charges vary based on your location and the size of your order.

4. What payment methods do you accept?

We accept various payment methods including credit/debit cards, bank transfers, and cash on delivery for select locations. Online payment gateways are also supported.

5. Can I track my order?

Yes, once your order is shipped, you will receive a tracking number that allows you to monitor the delivery status of your order.

6. What should I do if I receive a damaged product?

If you receive a damaged product, please contact our customer service team immediately. We will arrange for a replacement or refund based on the situation.

7. Do you offer any discounts or promotions?

We periodically offer discounts and promotions on our products. Please check our website or subscribe to our newsletter for the latest updates on offers.

8. How do I cancel or modify my order?

To cancel or modify your order, please contact our support team as soon as possible. We will assist you with the changes based on the order status.

9. Can I get a sample of the building materials?

Yes, we provide samples of certain building materials upon request. Please contact our sales team to inquire about sample availability.