Privacy Policy

Welcome to ProBuild's Privacy Policy page. We are committed to protecting your personal information and ensuring your privacy. This policy outlines how we collect, use, and protect your personal data when you visit our website or use our services.

1. Information We Collect

We collect personal information when you interact with our website, such as when you place an order, fill out a contact form, or subscribe to our newsletter. This information may include:

  • Name: To personalize our communication with you.
  • Email Address: To send you updates, confirmations, and responses to your inquiries.
  • Phone Number: To contact you if necessary regarding your orders or inquiries.
  • Payment Information: When you make a purchase, we collect payment details to process your transaction securely. We do not store your payment information.

2. How We Use Your Information

Your personal information is used for the following purposes:

  • Order Processing: To fulfill your orders and provide the requested products or services.
  • Customer Service: To respond to your inquiries, provide support, and address any issues you may have.
  • Marketing Communications: To send you updates, promotional offers, and newsletters if you have opted in to receive them. You can opt out of these communications at any time.
  • Improving Our Services: To analyze usage patterns and improve our website and services based on user feedback.

3. Data Security

We are dedicated to safeguarding your personal data. We implement various security measures to protect your information, including:

  • Encryption: We use encryption technologies to secure data transmission and storage.
  • Access Controls: Only authorized personnel have access to your personal data.
  • Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal data, but we cannot guarantee its absolute security.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and improve site functionality. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect your experience on our site.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following cases:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, or providing customer support.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights and safety.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us at [email protected]. We are here to assist you and address any inquiries you may have.